Welcome to Festive Mahal (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://festivemahal.com/ or make a purchase from us.

By using our site, you consent to the practices described in this policy.

1. Information We Collect

We collect information that you provide directly to us and information about your use of our website.

• Personal Information: When you make a purchase, create an account, or contact us, we collect information such as:

  • Your name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment information (credit/debit card details are processed securely by our payment gateways and not stored on our servers)

  •  

• Automatically Collected Information: When you visit our site, we automatically collect certain data about your device and interaction with the site, such as:

  • IP address

  • Browser type

  • Operating system

  • Pages you view and links you click

  • Cookies and similar technologies (see Section 5 below)

  •  

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Process and fulfill your orders for Indian jewellery, ladies clothing, and fashion accessories.
• Communicate with you about your orders, account, and our products/services.
• Respond to your customer service inquiries and requests.
• Send you promotional emails and newsletters (only with your consent; you can opt-out anytime).
• Improve our website, products, and customer experience.
• Prevent fraud and enhance the security of our site.
• Comply with legal obligations.

3. How We Share Your Information

We value your trust and do not sell your personal information to third parties. We may share your data with:

• Service Providers: Trusted third parties who assist us in operating our website, conducting our business, and servicing you (e.g., payment processors, shipping carriers, email marketing services). They are contractually obligated to keep your information confidential.

• Legal Compliance: If required to do so by law or in response to valid legal requests by public authorities.

4. Data Storage and Security

Your personal information is stored on secure servers. We implement a variety of security measures, including SSL encryption, to maintain the safety of your personal data during transmission and once we receive it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. They help us remember your preferences, understand how our site is used, and personalize your experience.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

6. Your Rights

You have the right to:

• Access and Update: Access, correct, or update your personal information through your account settings or by contacting us.

• Opt-Out: Unsubscribe from our marketing emails by clicking the “unsubscribe” link in any email we send you.

• Data Deletion: Request the deletion of your personal data, subject to certain legal obligations we might have to retain transaction records.

7. Third-Party Links

Our website may contain links to third-party sites, such as social media platforms. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any external site you visit.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will delete it.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us at:

Festive Mahal
Email: info@festivemahal.com

Website: https://festivemahal.com/